Privacy Policy
At Neuro Advantage, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data, and includes a confidentiality agreement for our coaching sessions.
By using our website and services, you agree to the terms outlined in this policy.
Information Collection
We collect personal information that you provide when you sign up for coaching services, complete intake forms, or contact us directly. This may include your name, email address, and other relevant details you choose to share.
Use of Information
The information we collect is used for the following purposes:
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To communicate with you about your coaching sessions.
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To send updates or newsletters (if you have opted-in).
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To improve our services based on your feedback.
Disclaimer
Please note that Neuro Advantage is not a licensed therapy service. I am not a licensed psychiatrist or medical professional and cannot diagnose or prescribe medications. My services are intended for coaching and strategic planning purposes only. For medical or psychological concerns, please consult a qualified healthcare provider.
Rights of Client
You have the right to:
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Ask questions and seek clarification.
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Stop our sessions or withdraw consent at any time.
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Provide feedback regarding the quality of service.
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Change your goals or request a referral if needed.
Intake Form & Consent
Upon beginning coaching services, clients must complete an intake form providing necessary personal information. The information you provide will be kept confidential and used to guide your sessions.
Privacy and Sharing of Information
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I certify that all information provided is accurate to my knowledge.
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I authorize Neuro Advantage to collect and store my personal information as necessary for coaching services.
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Your personal information is confidential and will not be shared with third parties without your consent, except as required by law or in cases of potential harm to yourself or others.
Confidentiality Agreement
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All information shared during coaching sessions is strictly confidential. It will not be shared with anyone outside the sessions without your explicit consent.
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There are exceptions to this confidentiality agreement. In cases where there is risk of harm to yourself or others, or if there are children at risk, I am required by law to report such instances to the proper authorities. Additionally, I may be required to disclose information if subpoenaed by the courts.
By engaging in coaching sessions with Neuro Advantage, you agree to the confidentiality terms outlined above.
Cancellation Policy
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Your appointment time is reserved exclusively for you. A late cancellation or missed session leaves an open slot that could have been filled by another client.
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We require 24 hours' notice for cancellations or changes to your appointment. Cancellations made less than 24 hours in advance, or missed appointments, will result in a cancellation fee equal to 100% of the appointment fee.
Risks of Coaching
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Coaching is a dynamic and collaborative process. Depending on your goals, it may involve exploring challenging topics or emotions. This may lead to uncomfortable feelings or moments of frustration. If at any time you feel overwhelmed, please communicate with me so we can adjust accordingly.
Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
By using our services, you agree to the terms outlined in this Privacy Policy.